ScanSource, an American tech company traded publicly, discovered a significant attack over the weekend, which resulted in the offline status of several internal systems and caused disruptions to its business operations. In a statement released on Tuesday, ScanSource promptly acknowledged the incident and emphasized its close collaboration with forensic and cybersecurity experts to thoroughly investigate the attack, minimize disruptions, and effectively address the situation.
The company expressed sincere regret for any inconveniences or delays experienced by customers and suppliers in North America and Brazil, while also extending gratitude for their patience during this challenging period.
Based in South Carolina, ScanSource holds a prominent position as a distributor of automatic and data identification capture (AIDC) technology. Their diverse product offerings encompass a wide range of items, including point-of-sale and payment systems, barcoding scanners, and network and communications hardware. Upon discovering the attack, ScanSource swiftly initiated an investigation, activated its Incident Response Plan, and promptly notified law enforcement authorities.
Currently, the company has not released specific details regarding the impacted systems, the overall impact on business operations, or the potential number of affected customers. Additionally, they noted that the resolution of these issues is a forward-looking statement and may depend on various factors, such as the successful restoration of IT functionality in the affected systems.
About ScanSource
ScanSource operates distribution centers not only in the US but also in Toronto, Mexico, and Belgium, catering to thousands of small to midsize businesses worldwide by offering a comprehensive suite of on-premises, cloud, and hybrid software and infrastructure services. According to a profile on Reference for Business, ScanSource provides an extensive selection of over 34,000 products from more than 60 manufacturers. In the previous fiscal year, the company reported a notable $3.5 billion in annual sales revenue.
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